My Pet Files

Simple Pet Record Keeping

Contact My Pet Files

Need help using My Pet Files, want to report a problem, or have a suggestion?

Complete the form below or email:

support@mypetfiles.co.uk

We aim to reply within five working days.

Please do not include passwords, payment card details or other sensitive information in your message.

Account deletion

To permanently delete your My Pet Files account and associated information, please use our Account deletion page.

Pet health enquiries

My Pet Files is a record-keeping app and does not provide veterinary advice. For concerns about your pet’s health or treatment, contact your veterinary practice.