My Pet Files

Simple Pet Record Keeping

How to delete your My Pet Files account?

You can permanently delete your My Pet Files account and all information associated with it.

Account deletion is permanent and cannot be undone.

Delete your account through the app

1. Open My Pet Files and sign in.

2. Tap Account in the bottom menu.

3. Tap Delete account.

4. Confirm that you want your account deleted.

If the app asks you to sign in again, this is a security check: log out, sign back in, and tap Delete account again.

What is deleted

Your account and all associated data are permanently deleted straight away: your login, pets, weights, treatments, reminders, photos and documents. We do not keep copies.

Deleting your account does not cancel a Google Play subscription. Please cancel it in Google Play to stop future payments.

Request deletion without the app

You can request deletion even if you have uninstalled My Pet Files or can no longer access the app.

Complete the form below using the email address registered to your My Pet Files account.

Deleting some of your data without deleting your account

You can delete individual records at any time inside the app:

• A pet and all its records: open the pet → edit (pencil icon) → Delete pet

• A photo, document, weight entry or treatment: open it → Delete

Deleted items are permanently removed from our servers.